Winter Snow Guarantee
Guarantee is provided by Buller Holidays and participating Mt Buller
accommodation providers to give confidence when booking a snow holiday.
It's a money-back guarantee on all prepaid accommodation, lift ticket,
rental and lesson packages and applies if insufficient snow cover means 'Snow
Guarantee' lift/s are not operating for skiing/snowboarding in the two (2) days
before your arrival.
If our Snow Guarantee lifts (see the table below) aren't operating in the two (2) days before you arrive, you can contact your booking agent to change your booking to a later date or cancel your booking and get your money back. Please note: You can't take advantage of the Snow Guarantee on the day you arrive nor during your stay, only between 9am two days prior to your arrival through to 5pm on the day before you arrive. E.g. if your scheduled day of arrival is Sunday, you must call between 9am Friday and 5pm Saturday to apply the guarantee to your booking.
The Snow Guarantee applies as follows:
Snow Guarantee: applies on mountain accommodation only
Snow Guarantee Lifts
10th June to 30th June 2017
4th September until Season Close 2017
Blue Bullet Chairlift
1st July to 3rd September 2017
Blue Bullet Chairlift + any 2 of the following: Wombat, The Fox, Skyline, Koflers, Summit, Howqua or Northside Express
Note: The Snow Guarantee only applies if the lifts aren't operating due to insufficient snow cover. It does not apply where the lifts aren't operating due to following:
- Lift closure due to weather conditions other than insufficient snow, e.g. wind or ice;
- Lift closure due to mechanical breakdowns or equipment failure.
Snow Guarantee does not apply for Off Mountain Accommodation